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INBULK platform v1.0 released
Terms of Use

Rules for Using the INBULK.COM Platform

1. GENERAL PROVISIONS AND TERMS

1.1. About these Rules

These Rules for Using (hereinafter — “Rules”) regulate the procedure for accessing the online platform INBULK.COM (hereinafter — “Platform”) and define the conditions for its use, rights and obligations of users, as well as legal relations between users of the Platform and its owner.

1.2. Platform Owner

The owner and operator of the Platform is Limited Liability Company “INBULK.COM”, EDRPOU code 46091188, registered in accordance with the legislation of Ukraine (hereinafter — “Company”).

1.3. Purpose of the Platform

The Platform is created to ensure electronic interaction between participants in the raw materials market:

  • Manufacturers
  • Traders
  • Buyers
  • Elevators and terminals
  • Ports
  • Logistics and forwarding companies

For trading:

  • Agricultural products
  • Fuel and lubricants
  • Mineral fertilizers
  • Metals
  • Coal
  • Chemical raw materials
  • Primary processing products and other resources

As well as for organizing transportation, providing related services, and exchanging commercial information.

1.4. Platform Functions

The Platform provides users with the ability to:

  • Create, post, and view commercial proposals (applications, lots)
  • Participate in trading
  • Communicate with each other
  • Enter into agreements (legal transactions) directly between users

1.5. Role of the Company

Important: The Company is not a party to contracts concluded between users of the Platform, does not act as a buyer, seller, commission agent, agent, or intermediary in such legal relations. Its role is to provide technical, informational, and organizational opportunities for communication between users.

1.6. Agreement with terms

By using the Platform, each user confirms that they have read:

  • These Rules
  • Privacy Policy
  • Agreement with the Platform

And agrees with their terms and undertakes to comply with them.

The Rules, Privacy Policy, and Agreement are integral parts of a single legal complex, have equal legal force, and regulate relations between the Company and the user.

2. TERMS AND DEFINITIONS

2.1. Main terms

For the purposes of this Agreement, the following terms are used in the following meaning:

Platform (INBULK.COM) — a set of software and technical means and web interface (website inbulk.com) owned by LLC “INBULK.COM” and providing users with the ability to create, post, view, and exchange commercial proposals, participate in trading, and interact with each other to conclude agreements on the purchase and sale of products.

Company — LLC “INBULK.COM”, owner and operator of the Platform, which administers, maintains its operation, and provides users with technical access to services.

Public agreement (Agreement, Rules) — this document, which defines the terms of access and use of the INBULK.COM Platform and is a public offer accepted by the user through registration or actual use of the Platform.

User — any individual who has completed registration on the Platform, received an account, and uses its functionality in accordance with these Rules. The main functions of the User are registration of a new User Company or joining an existing User Company.

User Company — a legal entity or individual entrepreneur registered on the Platform and on behalf of which employee-users conduct commercial activities.

Visitor — a person who views informational materials of the Platform without registration or login to an account.

Account — a personalized user profile created after completing the registration procedure, which provides access to the Platform’s functionality.

User verification — a procedure for identifying a person or company based on provided documents and data, including using a qualified electronic signature through an integrated electronic identification system (IEIS).

Electronic signature (including QES) — data in electronic form used to identify the user and confirm their expression of will when using the Platform’s services.

Subscription — paid access to all or individual services, functions, or tools of the Platform, provided to the user for a specified period in accordance with the selected tariff plan.

Products — any raw materials (grains, oilseeds, legumes, processing products, ore, coal, mineral fertilizers, metals, chemical raw materials, etc.) that are the subject of commercial proposals between Users.

Lot (Application / Bid / Order) — a proposal created by a user on the Platform for the purchase or sale of products with indication of quantity, price, and other essential terms.

Business Confirmation — a document formed on the Platform based on agreements between users and confirms the main commercial terms of the agreement.

Personal data — any information about an individual who is identified or can be identified.

Platform Services — any functions, tools, sections, and capabilities provided to users for posting, viewing, searching, communication, and concluding agreements.

3. PURPOSE AND CONDITIONS OF USING THE PLATFORM

3.1. Platform capabilities

The INBULK.COM Platform is an electronic system owned and administered by LLC “INBULK.COM” (EDRPOU code 46091188) and provides users with the ability to:

  • Post, search, and exchange information related to the purchase and sale of raw materials and other types of products
  • Order transportation, forwarding, logistics, and other services related to the market

3.2. Who can be a user

Users of the Platform can be individuals who are employees of:

  • Manufacturers of bulk goods
  • Traders
  • Buyers
  • Terminals and elevators
  • Logistics and forwarding companies

Important: Commercial proposals, participation in auctions, and conclusion of agreements are carried out exclusively on behalf of the User Company, which at the time of registration has all necessary permits, licenses, certificates, and other documents confirming the right to carry out the corresponding type of activity.

The Company has the right to refuse registration or suspend user access in case of doubts about the legality of their activities or the accuracy of the submitted data.

3.4. Rights of employee-users

Employee-users acting on behalf of the User Company can:

  • Post their own commercial proposals
  • Participate in auctions (trading)
  • Confirm orders
  • Search for counterparties
  • Enter into legal transactions with each other on behalf of the User Company

Important: Confirmation of a proposal (order) by the User Company within an auction is a legally binding confirmation of the agreement, and the User Company bears full responsibility in case of refusal to perform it.

3.5. Liability for agreements

All contracts concluded between User Companies are the result of their direct arrangements. User Companies independently bear responsibility for:

  • Performance of agreements
  • Compliance with terms
  • Product quality
  • Compliance with current legislation

3.6. Liability for information

Information posted by users on the Platform (including regarding goods, prices, services, or companies) is provided exclusively by them. Each user bears full responsibility for:

  • Accuracy
  • Currency
  • Completeness
  • Legality of such information

3.7. Limitation of warranties

The Company does not guarantee the accuracy, completeness, or currency of data posted by users or third parties and is not liable for any consequences, damages, or losses that may arise from the use of such information.

3.8. Right to make changes

The Company has the right to change, update, or suspend the operation of the Platform, its functionality, or individual services without prior notice to users.

3.9. Technical interruptions

The Platform’s operation may temporarily be interrupted for technical, organizational, or force majeure reasons. The Company is not liable for losses that may arise in connection with such interruptions or technical failures.

3.10. Access restrictions

The Company has the right to temporarily restrict, suspend, or completely terminate access of the user and User Company to the Platform or individual services in case of:

  • Violation of these Rules
  • Violation of the terms of the Agreement with the Platform
  • Violation of the requirements of the legislation of Ukraine

Important: In this case, the Company is not obliged to compensate costs or return funds paid for paid services.

3.11. Acceptance of agreement

Registration or use of the Platform’s services without registration means full and unconditional agreement of the user with:

Which are integral parts of this document.

4. ACCOUNT

4.1. Registration and agreement

By registering on the INBULK.COM Platform, an individual User confirms that:

  • They are fully legally capable and competent
  • In case of representing a legal entity (user company) — properly authorized to act on its behalf

Important: The fact of creating an account means full and unconditional agreement of the User with the Rules for Using, Privacy Policy, and Agreement with the Platform, which are integral parts of a single legal basis for interaction between the User and the Company.

4.2. Acceptance of agreement

Registration of an account on the Platform is an electronic form of acceptance of the public offer of the Agreement with the Platform. From the moment of registration, the User:

  • Acquires the status of a party to this Agreement
  • Undertakes to comply with all its terms

4.3. Required information for verification

During registration, an individual User undertakes to provide accurate and current information, as well as documents necessary for identity confirmation and verification.

1. Legal entities and individual entrepreneurs:

  • Company name
  • EDRPOU or RNOKPP code
  • Legal and postal address
  • Contact phones and email address
  • Website (if available)
  • Information about the status of activities (in particular, being in the process of termination or bankruptcy)
  • Licenses and certificates
  • Charter and other founding documents (extract from EDR, order on appointment of manager, etc.)
  • Other documents necessary for verification and confirmation of information

2. Individuals who are not business entities:

  • Surname, first name, patronymic
  • Identification code
  • Residential address
  • Contact details (phone, email)

The User confirms that the provided information is true and takes responsibility for its currency throughout the entire time of using the Platform.

The User undertakes to maintain the specified information in current status and update it in a timely manner in case of changes.

4.4. Account security

The User bears full responsibility for maintaining access to their account (login, password, email, etc.).

Important: All actions performed through the User’s account are considered to be performed by the User themselves.

In case of detection of unauthorized access, the User is obliged to immediately notify the Platform administration about this.

4.5. Prohibition of multiple accounts

The User does not have the right to:

  • Register and use more than one account simultaneously
  • Create accounts with false data
  • Create accounts that may be misleading (contain someone else’s trade names, trademarks, or other identification information)

4.6. Use of account

The account of an individual User is used to access the Platform’s functionality, including registration of a new User Company or joining an existing one.

Important: All commercial actions (trading, providing services, signing contracts) are carried out exclusively on behalf of the User Company (legal entity or FOP) to which the employee-user belongs.

4.7. Data verification

The Company has the right to verify the accuracy of data provided by the User, including by requesting documents or verification through electronic services. Based on the verification results, the Company may make decisions regarding:

  • Blocking the account
  • Restricting functionality
  • Deleting the account

4.8. Grounds for blocking

The Company has the right to temporarily block or delete the User’s (User Company’s) account in cases of:

  • Submission of false or inaccurate information during registration
  • Violation of the rules for using the Platform or posting information
  • Committing actions aimed at bypassing technical means of protecting the Platform or interfering with its operation
  • Repeated cancellation by the User of an accepted application (proposal) in trading without proper grounds

4.9. Change history

The Company maintains a change history of the User’s registration data. This information may be used to establish circumstances related to the use of the account, in compliance with the requirements of legislation on personal data protection.

4.10. Data storage

All information received or posted by Users on the Platform is stored in the Company’s databases in compliance with the requirements of the Privacy Policy and current legislation of Ukraine. Deletion or restriction of access to such data is carried out in accordance with User requests or legal requirements.

5. PERSONAL DATA AND PRIVACY

By registering or using the INBULK.COM Platform, the User provides the Company with consent (permission) for:

  • Collection of personal data
  • Processing of personal data
  • Storage of personal data
  • Use of personal data

In accordance with the provisions of the Privacy Policy, these Rules, and current legislation of Ukraine.

Withdrawal of consent: The specified consent may be withdrawn by the User at any time by submitting a written request or electronic appeal through official communication channels specified on the Platform. In case of withdrawal of consent, personal data is stored only to the extent and for the period necessary to fulfill legal requirements or protect the rights and interests of the Company.

5.2. Personal data of third parties

If a User Company (legal entity or individual entrepreneur) posts on the Platform any information containing personal data of third parties (employees, counterparties, etc.), they guarantee the presence of legally obtained consent from the relevant persons for processing such data.

Important: The Company is not liable for the User’s unlawful posting of personal data of third parties without proper consent.

5.3. Level of confidentiality

The User independently determines the level of confidentiality of their information, in particular when using the Platform’s functions (posting profile, documents, commercial proposals, etc.).

The Company is not liable for the consequences of disclosure of information that the User made public or transferred to other Users independently.

5.4. Prohibited categories of data

On the Platform, it is prohibited to post personal data belonging to sensitive categories, namely:

  • Information about racial or ethnic origin
  • Political views
  • Religious or philosophical beliefs
  • Trade union membership
  • Biometric or genetic data
  • Information about health status or intimate life

Such information, if detected, is subject to immediate deletion by the administration without separate notice to the User.

5.5. Data protection

The Company ensures an appropriate level of technical and organizational protection of personal data from:

  • Unauthorized access
  • Loss
  • Destruction
  • Damage
  • Disclosure

Access to personal data is available only to authorized employees of the Company or involved partners who act on the basis of confidentiality agreements and exclusively within the limits of granted authority.

5.6. Authorized person

To ensure compliance with legislation requirements in the field of personal data protection, an authorized person for data protection has been appointed in the Company.

Appeals to the authorized person can be made through:

  • “Contacts” section on the Platform
  • Official email address specified on the website

5.7. Regulation

All issues related to the processing of personal data are regulated by:

  • These Rules
  • Privacy Policy
  • Agreement with the Platform
  • Current legislation of Ukraine
  • International acts in the field of personal data protection, if they are subject to application

6. CONDITIONS OF USING THE PLATFORM BY THE USER

6.1. Ethical behavior

When interacting with other users or representatives of the Company through any communication channels (internal chat, messages, email, phone, etc.), the User undertakes to comply with:

  • Norms of ethical communication
  • Business culture
  • Mutual respect

6.2. Prohibition of spam

The User does not have the right to use the Platform, its functionality, or available services to post, send, or distribute advertising or other information that does not correspond to the Platform’s theme and purpose, without prior written permission from the Company.

Prohibited: Mass mailing of messages (spam), commercial proposals, or content not related to the Platform’s activities.

6.3. Prohibition of fraud

The User undertakes to refrain from any dishonest or misleading actions regarding other users or the Company. In particular, it is prohibited to:

  • Provide false or inaccurate contact, personal, or registration data
  • Impersonate another person or company
  • Create an impression of representation on behalf of another user without proper authority
  • Commit any actions that may be considered fraud or an attempt to mislead

6.4. Right to receive data

Users — individuals who are not business entities — have the right to receive a copy of their personal data processed by the Company.

For this, the User submits a request to the Platform administration, confirming their identity in accordance with legal requirements. The provided data may be exported in a format compatible for use on other online services.

6.5. Use of information

All information posted on the Platform (applications, proposals, reviews, documents, contacts, etc.) is used exclusively for the purposes provided for by these Rules, Privacy Policy, and Agreement with the Platform.

Prohibited: Any other use of information — in particular copying, collecting, processing, or transferring to third parties without the Company’s permission.

6.6. Database rights

The Company has exclusive property rights to the created and maintained database of the Platform, which includes collected information about users, trade proposals, lots, orders, contacts, invoices, payments, and other information posted on the INBULK.COM website.

The User is granted a limited, non-exclusive right to use this information only within the limits of the Platform’s functionality and exclusively for the purpose of participating in commercial operations or communication between market participants.

The User has the right to download their contracts, invoices, payments, TTN to their devices.

6.7. Prohibition of automation

The User does not have the right to carry out any automated collection or processing of data, namely:

  • Use of scripts
  • Use of bots
  • Use of parsers
  • Use of API without permission

And also cannot copy or distribute any part of the content or databases of the Platform without written agreement with the Company.

6.8. Residual rights

All rights not expressly granted to the User remain with the Company.

Violation of these terms may become grounds for restriction or complete termination of access to the Platform.

7. INTELLECTUAL PROPERTY RIGHTS

7.1. Ownership of Platform elements

All elements of the INBULK.COM Platform are owned by LLC “INBULK.COM” or used on legal grounds:

  • Software
  • Database structure
  • Design
  • Logos and graphic elements
  • Texts and documentation
  • Content
  • Trademarks
  • Any other objects of intellectual property

7.2. Use restrictions

The Company retains full property rights of intellectual property to the Platform, its functionality, design styles, structure, and content.

The User is not allowed without written permission from the Company to:

  • Copy, reproduce, or modify Platform elements
  • Carry out automated data collection or site scanning
  • Create derivative products based on the Platform’s content or software
  • Use trademarks, brand, or corporate style of INBULK.COM for their own purposes

7.3. Rights to data compilation

The Company is the owner of the data compilation (databases), access to which the User receives when using the Platform.

The User has the right to use this data only within the limits necessary for carrying out lawful activities on the Platform and cannot:

  • Transfer the database or its parts to third parties
  • Copy, store, or distribute data outside the Platform
  • Use data to create competing services or marketing mailings

7.4. Liability for violation

Any unauthorized use of Platform materials or databases is considered a violation of intellectual property rights of the Company and entails liability in accordance with current legislation of Ukraine.

8. LIABILITY OF THE PARTIES

8.1. User liability

The User bears full responsibility for:

  • Accuracy of all information they post or transmit through the Platform
  • Currency of such information
  • Legality of such information

8.2. Role of the Company in agreements

Important: The Company is not a party to commercial or civil law agreements concluded between users of the Platform and does not act as a guarantor of their performance.

All arrangements regarding purchase, sale, transportation, storage, or any other operations are carried out directly between the parties of such legal relations.

8.3. Limitation of Company liability

The Company is not liable for any losses, damages, lost profits, loss of business reputation, interruption of activities, or other negative consequences that may arise as a result of:

  • Technical failures or temporary unavailability of the Platform
  • Actions or inaction of other users
  • Errors or inaccuracies in posted information
  • Use by the User of outdated or inaccurate data

8.4. Force majeure

The Company is not liable for delays, interruptions, or errors in the Platform’s operation caused by:

  • Technical reasons
  • Actions of third parties
  • Force majeure circumstances
  • Hacker attacks
  • Power or internet supply interruptions
  • Actions of state authorities
  • Other factors independent of the Company

8.5. User obligations

The User undertakes to use the Platform exclusively for lawful purposes and in accordance with these Rules, Privacy Policy, and Agreement with the Platform.

In case of violation of these terms, the User independently bears responsibility to third parties, state authorities, and the Company for all possible consequences of such actions.

8.6. Compensation for damages

In case damages are caused to the Company (including material, reputational, or related to claims by third parties) as a result of the User’s actions or inaction, the User is obliged to fully compensate them.

8.7. Agreements between users

The Company is not liable for any actions or inaction of Users related to the conclusion, performance, or non-performance of agreements between them, as well as for the consequences of using the Platform in a manner that goes beyond its functional purpose.

8.8. Sanctions for violations

In case of repeated or systematic violations of the rules for participating in trading, in particular groundless cancellation of accepted applications, improper performance of obligations, or actions that violate the normal functioning of the Platform, the following may be applied to the User:

  • Penalty sanctions
  • Restriction of access to trading
  • Other liability measures provided for by the Agreement between the User and the Platform

The decision on applying such measures is made by the Platform Administrator based on recorded facts of violations.

9. DISPUTE RESOLUTION

9.1. Negotiations

All disputes, disagreements, or claims arising between Users (User Companies) of the Platform in connection with the performance, interpretation, or termination of mutual obligations based on concluded agreements (in particular, confirmed orders) are subject, first of all, to resolution through negotiations between the parties.

9.2. Administration assistance

In case of misunderstandings between Users (User Companies), any of the parties has the right to contact the INBULK.COM Platform administration with a request for assistance in settling the dispute.

The Platform administration carries out:

  • Preliminary review of the situation
  • Verification of information provided by the parties
  • Organization of consultations between the parties to achieve mutual agreement
  • Provision of recommendations and consultations on possible dispute settlement, including with the involvement of arbitration mediation

9.3. Arbitration

By mutual agreement of the parties, the dispute may be submitted for arbitration with the participation of representatives of the INBULK.COM Platform or an independent arbitrator (expert) determined by the Platform.

The user’s confirmation of these Rules means their agreement that the results of such arbitration will have a recommendatory nature, but may be used by the parties as evidence in further court proceedings.

9.4. Limitation of liability

Users agree that the Company is not liable for the results of disputes between users if such disputes arise from the terms or performance of agreements concluded between them directly, except in cases where the Company acts as a party to the agreement or an intermediary determined by a separate contract.

10. FINAL PROVISIONS

10.1. Right to make changes

LLC “INBULK.COM” reserves the right at any time to change or update:

  • Platform functionality
  • Services
  • Auction mechanisms
  • Rules for publishing orders
  • Other system elements

Without prior notice to users.

10.2. Changes to documents

The Company may make changes and additions to:

10.3. Entry into force

All changes take effect from the moment of their publication on the website https://inbulk.com, unless otherwise expressly provided for in the update text.

10.4. Monitoring changes

The User confirms that:

  • They independently and regularly monitor changes in the Rules, Privacy Policy, and Agreement with the Platform
  • Continued use of the Platform after publication of changes means full and unconditional agreement of the user with the updated terms

10.5. Severability of provisions

If any provision of these Rules is declared invalid or without legal force, this does not affect the validity of the remaining provisions, which remain binding for performance.

10.6. Single complex of documents

These Rules, Privacy Policy, and Agreement with the Platform are a single complex of documents that regulate the relationship between users and LLC “INBULK.COM” within the scope of using the Platform’s services.

Contacts:
LLC “INBULK.COM”
EDRPOU Code: 46091188
Website: https://inbulk.com

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