AI Assistant

The AI Assistant on the INBULK platform is a built-in conversational helper that provides instant support and guidance. The assistant is available directly within the platform interface, helping you navigate features, answer questions, and get assistance without leaving your workflow.

🤖 1. Overview

What is the AI Assistant?

The AI Assistant is an intelligent chat-based helper integrated into the INBULK platform. It can:

• 💬 Answer questions about platform features and functionality
• 📋 Guide you through complex workflows
• 💡 Provide tips and recommendations
• 🔍 Help you find specific features or settings

Where to Find It

The AI Assistant is accessible via a dedicated button in the platform interface. Look for the assistant icon to open the chat drawer.

💬 2. Using the AI Assistant

Opening the Assistant

1. Click the AI Assistant button in the platform interface
2. A side drawer slides in from the right side of the screen
3. The assistant greets you with a welcome message
4. Start typing your question or request

Sending Messages

1. Type your message in the text input field at the bottom of the drawer
2. The input field auto-resizes as you type longer messages
3. Press Enter or click the Send button to submit your message
4. The assistant will process your request and respond in real-time

Response Behavior

💡 Tip: Responses stream in real-time — you can start reading the answer while it’s still being generated.

📚 3. Chat History

Session Management

The AI Assistant maintains a history of your conversations:

1. Click the History button to open the chat history sidebar
2. Previous sessions are grouped by time period:
   • Last 7 days
   • Last 30 days
3. Each session shows:
   • Session title
   • Last message preview
   • Timestamp

Navigating Sessions

• Click on any previous session to load its messages
• Start a new session for a fresh conversation
• Your current session continues where you left off

💡 Tip: Start a new session when changing topics. This helps keep your conversations organized and makes it easier to find specific information later.

🛠️ 4. Features

Conversational Interface

• Natural language — ask questions in plain language
• Context-aware — the assistant remembers the current conversation context
• Multi-turn — have back-and-forth conversations for complex topics

Interface Controls

Drawer Behavior

• The assistant drawer opens from the right side of the screen
• Maximum width: 634px, adapts to smaller screens
• Click outside the drawer or use the close button to dismiss it
• The drawer does not block your access to the main platform content

💡 Tips and Possible Errors

Tips

• ✓ Be specific in your questions — detailed questions get more accurate answers
• ✓ Use the assistant for quick guidance instead of searching through documentation
• ✓ Check your chat history to revisit previous answers
• ✓ Start new sessions for different topics to keep conversations organized
• ✓ The assistant can help explain platform features you’re unfamiliar with

⚠️ Possible Errors

🎯 Summary

After reading this guide, you know how to:

✅ Open and use the AI Assistant from the platform interface

✅ Send messages and receive real-time streaming responses

✅ Navigate your conversation history and manage sessions

✅ Use the assistant effectively for platform guidance and support

The AI Assistant is your on-demand helper within the INBULK platform — use it whenever you need quick answers or guidance about any platform feature.