Notifications
The notification system on the INBULK platform keeps you informed about important events related to your trading activity, orders, logistics, documents, and team. Notifications ensure you never miss critical updates that require your attention or action.
π 1. Notification Center
Overview
The Notification Center is accessible via the bell icon in the platform header. It displays all recent notifications for your account, organized by priority and time.
Accessing Notifications
- Look for the bell icon π in the top-right corner of the platform header
- A notification count badge appears when you have unread notifications
- Click the bell icon to open the notification dropdown menu
- The menu shows your most recent notifications with unread count at the top
π‘ Tip: If you have more than 99 unread notifications, the badge will display β99+β.
Notification Display
Each notification in the list shows:
| Element | Description |
|---|---|
| π¨ Icon | Color-coded icon indicating the notification type |
| π Title | Brief summary of the event |
| π¬ Message | Detailed description of what happened |
| β±οΈ Timestamp | When the event occurred |
Managing Notifications
- Click βMark all as readβ to dismiss all unread notifications at once
- Click on individual notifications to mark them as read and navigate to the relevant page
- Action-required notifications display Accept/Decline buttons directly in the notification
π 2. Notification Types
Company & Verification
| Notification | Description | Action Required |
|---|---|---|
| π’ Documents Required | Your company needs uploaded documents to complete verification | Upload documents |
| βοΈ Signature Required | A company document requires your digital signature | Sign document |
| β³ Verification in Progress | Your company is being reviewed by the platform | No action β wait for result |
| β Company Verified | Your company has been successfully verified | No action β informational |
Team & Invitations
| Notification | Description | Action Required |
|---|---|---|
| π© User Invited | Youβve been invited to join a company | Accept or Decline |
| β Invitation Accepted | A user accepted your invitation | No action β informational |
| β Invitation Rejected | A user declined your invitation | No action β informational |
| π€ New Employee | A new team member was added to your company | No action β informational |
Documents & Access
| Notification | Description | Action Required |
|---|---|---|
| β³ Documents Expiring | Company documents are about to expire | Update documents |
| π« Documents Expired | Company documents have expired | Upload new documents |
| π Document Access Requested | A counterparty is requesting access to your documents | Accept or Decline |
| β Document Access Approved | Your document access request was approved | No action β informational |
| β Document Access Rejected | Your document access request was rejected | No action β informational |
Orders & Trading
| Notification | Description | Action Required |
|---|---|---|
| π₯ Counter-Offer Received | Someone submitted a counter-offer on your order | Review and respond |
| β Counter-Offer Accepted | Your counter-offer was accepted | No action β proceed to business |
| β Counter-Offer Rejected | Your counter-offer was declined | No action β informational |
| π Counter-Offer Updated | A counter-offer was modified | Review changes |
| β±οΈ Counter-Offer Expired | A counter-offer deadline has passed | No action β informational |
| π° Order Sold | Your order has been sold successfully | Proceed to business management |
| π Order Archived | An order was automatically archived | No action β informational |
| π Order Timeout | An order deadline has been exceeded | Review order status |
Logistics & Delivery
| Notification | Description | Action Required |
|---|---|---|
| π Delivery Point Added | A new delivery point was added to a business | No action β informational |
| π Auto Status Changed | A vehicleβs status has been updated | No action β informational |
| β Extension Approved | An extension request was approved | No action β informational |
Chat Messages
| Notification | Description | Action Required |
|---|---|---|
| π¬ New Chat Message | You received a new message in a business chat | Click to open chat |
π‘ Tip: Chat notifications are grouped by conversation. If you receive multiple messages from the same business chat, they appear as a single notification with a message count badge.
π¨ 3. Notification Priority & Colors
Notifications are color-coded to help you quickly identify their importance:
| Color | Type | Examples |
|---|---|---|
| π’ Green | Positive / Success | Company verified, counter-offer accepted, order sold |
| π΄ Red | Error / Urgent | Documents expired, counter-offer rejected |
| π‘ Yellow | Attention / Warning | Documents expiring, counter-offer reminder |
| π΅ Blue | Informational | New employee, invitation accepted, status changes |
Priority Order
Notifications are displayed with priority ordering:
- Company documents required β always shown first
- Expiring documents β shown as high priority
- All other notifications β sorted by most recent first
β‘ 4. Action-Required Notifications
Some notifications require an immediate response directly from the notification panel:
Invitation Notifications
When you receive a company invitation:
- The notification displays βAcceptβ and βDeclineβ buttons
- Click βAcceptβ to join the company
- Click βDeclineβ to reject the invitation
- The notification is marked as read after your action
Document Access Requests
When a counterparty requests access to your documents:
- The notification shows who is requesting access
- Click βAcceptβ to grant document access
- Click βDeclineβ to deny the request
Navigation Notifications
Most other notifications navigate you to the relevant page when clicked:
- Order notifications β Open the order details
- Business notifications β Open the business page
- Chat notifications β Open the business chat
π 5. Real-Time Updates
Notifications are delivered in real-time via WebSocket connection:
- New notifications appear instantly without page refresh
- The bell icon badge updates automatically
- Notification count syncs across browser tabs
β οΈ Important: If you notice notifications are not appearing in real-time, check your internet connection. The platform will sync notifications when the connection is restored.
π‘ Tips and Possible Errors
Tips
- β Check your notifications regularly β some require timely responses (e.g., counter-offer deadlines)
- β Use βMark all as readβ to clear the notification list when youβve reviewed everything
- β Pay special attention to red and yellow notifications β they may require urgent action
- β Document expiration notifications are sent in advance β act on them before documents expire
- β Click on notifications to navigate directly to the relevant page instead of searching manually
β οΈ Possible Errors
| Error | Cause | How to Fix |
|---|---|---|
| Notifications not appearing | WebSocket connection lost | Refresh the page or check internet connection |
| Badge count doesnβt update | Browser caching issue | Refresh the page |
| Cannot accept invitation | Invitation may have been revoked | Contact the company that sent the invitation |
| Action buttons not responding | Network connectivity issue | Check internet connection and try again |
π― Summary
After reading this guide, you know how to:
β Access the Notification Center via the bell icon in the header
β Understand different notification types and their priority levels
β Respond to action-required notifications (invitations, document access)
β Navigate to relevant pages directly from notifications
β Manage and clear your notification list
The notification system ensures you stay informed about all critical platform events β from trading activity to team management β so you can respond promptly and never miss important updates.