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Welcome to the INBULK.COM platform documentation center — your trusted partner in organizing commodity trading.

Legal Documents

Review our main documents governing the use of the platform:

Accession Treaty

Terms of Use

Detailed rules and conditions for using platform services, registration and trading procedures

Privacy Policy

Procedures for collecting, processing, and protecting personal data in accordance with GDPR and Ukrainian legislation

Getting Started

Set up your account and company to start working on the platform:

Authorization

Step-by-step instructions for registration, logging in, and setting up your account

Invite Registration

Onboarding Tour

Interactive guided tour that introduces key platform features on your first login

Dashboard

Overview of your trading activity: businesses, deliveries, finances, stocks, and regional performance

Company Settings

Manage your company profile, upload statutory documents, and sign the platform agreement

Employees

Invite team members, configure permissions, and manage role templates for your company

Trading

Create orders, participate in trades, and manage your businesses:

Order Creation

Step-by-step guide to creating orders: product setup, delivery terms, pricing, and publishing

Trade Participation

Detailed guide on participating in electronic trading, submitting bids, and signing contracts

Business on the Platform

How to manage deals: contract signing, delivery organization, and fulfillment tracking

Counterparties

Browse companies, search by EDRPOU, manage favorites, request documents, and leave reviews

Order Templates

Save and reuse order configurations for quick order creation with pre-filled product, delivery, and pricing data

Logistics & Transport

Manage your fleet, drivers, storages, and delivery orders:

Storages (Delivery Points)

Create private storages, add from public registry, configure transport conditions and working hours

Telegram Bot

How to use the INBULK bot in Telegram for quick access to platform features

Finance & Additional Features

Financial tools, communication, and support:

Requisites (Bank Accounts)

Manage bank accounts with IBAN validation, auto-fill bank details, and share payment information

Visa Situations

Non-standard situations during cargo inspection: discounts, fumigation, rejection, and resolution workflows

Notifications

Stay informed about orders, documents, team changes, and logistics events with real-time notifications

Business Chat

Communicate with trading partners directly within business deals, exchange messages and documents

AI Assistant

Get instant platform guidance and answers from the built-in AI-powered conversational assistant

Technical Support

Submit support requests, report issues, and contact the INBULK support team

💡 Need Help?

If you have questions or need support, contact us:

Email: [email protected]
Website: inbulk.com
Telegram: @inbulk_support

Note: All documentation is regularly updated. Make sure you are working with the current version of the documents.