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Welcome to the INBULK.COM platform documentation center — your trusted partner in organizing commodity trading.
Legal Documents
Review our main documents governing the use of the platform:
Accession Treaty
Terms of use of the INBULK.COM platform, user rights and obligations, service provision procedures
Terms of Use
Detailed rules and conditions for using platform services, registration and trading procedures
Privacy Policy
Procedures for collecting, processing, and protecting personal data in accordance with GDPR and Ukrainian legislation
Getting Started
Set up your account and company to start working on the platform:
Authorization
Step-by-step instructions for registration, logging in, and setting up your account
Invite Registration
Register via an invitation link from a company — pre-filled form with automatic company linking
Onboarding Tour
Interactive guided tour that introduces key platform features on your first login
Dashboard
Overview of your trading activity: businesses, deliveries, finances, stocks, and regional performance
Company Settings
Manage your company profile, upload statutory documents, and sign the platform agreement
Employees
Invite team members, configure permissions, and manage role templates for your company
Trading
Create orders, participate in trades, and manage your businesses:
Order Creation
Step-by-step guide to creating orders: product setup, delivery terms, pricing, and publishing
Trade Participation
Detailed guide on participating in electronic trading, submitting bids, and signing contracts
Business on the Platform
How to manage deals: contract signing, delivery organization, and fulfillment tracking
Counterparties
Browse companies, search by EDRPOU, manage favorites, request documents, and leave reviews
Order Templates
Save and reuse order configurations for quick order creation with pre-filled product, delivery, and pricing data
Logistics & Transport
Manage your fleet, drivers, storages, and delivery orders:
Storages (Delivery Points)
Create private storages, add from public registry, configure transport conditions and working hours
Telegram Bot
How to use the INBULK bot in Telegram for quick access to platform features
Finance & Additional Features
Financial tools, communication, and support:
Requisites (Bank Accounts)
Manage bank accounts with IBAN validation, auto-fill bank details, and share payment information
Visa Situations
Non-standard situations during cargo inspection: discounts, fumigation, rejection, and resolution workflows
Notifications
Stay informed about orders, documents, team changes, and logistics events with real-time notifications
Business Chat
Communicate with trading partners directly within business deals, exchange messages and documents
AI Assistant
Get instant platform guidance and answers from the built-in AI-powered conversational assistant
Technical Support
Submit support requests, report issues, and contact the INBULK support team
💡 Need Help?
If you have questions or need support, contact us:
- Email: [email protected]
- Website: inbulk.com
- Telegram: @inbulk_support
Note: All documentation is regularly updated. Make sure you are working with the current version of the documents.