Counterparties

Browse, search, and interact with other companies on the INBULK platform. The Counterparties section is your gateway to discovering potential trading partners, viewing their public information, managing favorites, and building business relationships through reviews and document sharing.

🏢 1. Company Directory

Overview

The Counterparties page displays all registered companies on the INBULK platform in a filterable list. You can browse through companies, view summary cards, and access detailed company profiles.

Company Card Information

Each company in the directory is displayed as a card showing:

• 🏢 Company Name — official registered name
• 🏷️ Company Type — buyer, seller, logistics provider, or combination
• 🌍 Country — country of registration
• ⭐ Rating — average rating based on reviews from other platform users
• 💼 Activity Types — production, trading, logistics, warehouse services, etc.

Browsing the List

1. Navigate to Counterparties in the main sidebar
2. The list loads with all available companies
3. Scroll down to load more entries — the list uses infinite scroll
4. Click on any company card to open their Company Detail Page
5. New companies are loaded automatically as you reach the bottom of the list

List Sorting

The company directory can be browsed in its default order. Companies you have previously worked with (Partners) and companies you have starred (Favorites) can be accessed quickly through the filter system described in the next section.

💡 Tip: The directory shows all registered companies, regardless of whether you have done business with them. Use filters to narrow down the list to companies relevant to you.

📱 Mobile: On mobile devices, the company directory uses the same infinite scroll with touch-optimized cards. Swipe up to load more companies.

🔍 2. Search and Filters

Search

Use the search field at the top of the Counterparties page to find companies by:

• 🏢 Company Name — partial or full name match
• 🔢 EDRPOU Code — Ukrainian business identification number (8-digit code)
• 🔢 TIN — Tax Identification Number

Results update in real time as you type.

💡 Tip: If you know the company’s EDRPOU or TIN, searching by these codes is the fastest and most precise way to find them.

Filters

Narrow down the directory using the available filter options:

How to Apply Filters

1. Click the filter icon or “Filters” button at the top of the list
2. Select one or more filter options
3. The company list updates automatically
4. To remove a filter, deselect it or click “Clear Filters”

💡 Tip: Combine the Partners filter with the search field to quickly find a company you have previously worked with.

📄 3. Company Detail Page

Overview

Clicking on a company card opens the Company Detail Page with comprehensive information organized into 4 tabs.

Tab 1: Active Orders

• 📊 View the company’s current public orders (buy and sell)
• Each order shows product, volume, price, delivery terms, and delivery period
• You can view order details and participate in trading directly from this tab
• Only public orders are visible — private orders are not shown

💡 Tip: Checking a company’s active orders before reaching out gives you insight into what they are currently buying or selling.

Tab 2: General Info

Company details and registration information:

• 🏢 Full Legal Name — the official registered company name
• 📍 Address — registered legal address of the company
• 📞 Contact Information — phone number and email for business inquiries
• 🔢 EDRPOU Code — 8-digit Ukrainian business identification number
• 🔢 TIN — Tax Identification Number
• 🏷️ Company Types — buyer, seller, logistics provider, or combination
• 💼 Activity Types — production, trading, warehouse services, logistics, other
• 🌍 Country — country of registration
• 💱 Currency — primary operating currency
• 📅 Registration Date — when the company joined INBULK

💡 Tip: The General Info tab is useful for verifying a company’s legitimacy before initiating a trade. Cross-reference the EDRPOU or TIN with official government registries if needed.

Tab 3: Documents

• 📄 View the company’s public statutory documents (certificates, licenses, registrations)
• Documents uploaded by the company and marked as public are visible to all platform users
• Some documents may be restricted — you can request access (see Section 6 below)
• Available documents can be downloaded or viewed directly

Tab 4: Reviews

• ⭐ View ratings and reviews left by other platform users
• Each review shows: star rating (1-5), reviewer’s company name, date, and text comment
• See the company’s overall average rating
• You can leave your own review if you have completed a business with this company (see Section 7)

⭐ 4. Favorites

Overview

Mark companies as favorites for quick access. Favorited companies appear at the top of your list when using the Favorites filter.

Adding to Favorites

1. In the company directory or on the Company Detail Page, find the star icon (☆)
2. Click the star icon to add the company to your favorites
3. The star fills in (★) indicating the company is now favorited
4. The company will now appear when you apply the Favorites filter

Removing from Favorites

1. Find the company in your list or on their detail page
2. Click the filled star icon (★)
3. The company is removed from your favorites
4. The star returns to its empty state (☆)

💡 Tip: Use favorites to keep a shortlist of companies you frequently trade with or want to monitor. Combined with the Favorites filter, this gives you a personalized directory.

🔗 5. Share Company Link

Overview

You can generate a shareable link to any company’s profile page and send it to colleagues or partners.

How to Share

1. Open the Company Detail Page for the company you want to share
2. Click the “Share” button (or share icon)
3. A shareable link is generated and automatically copied to your clipboard
4. Paste the link in any messenger, email, or document

What the Recipient Sees

• If the recipient is logged into INBULK — they see the full Company Detail Page
• If not logged in — they will be prompted to log in or register first

💡 Tip: Sharing a company link is a quick way to discuss potential partners with your team members without them needing to search the directory themselves.

📄 6. Document Access Request

Overview

Some companies have documents marked as restricted — not visible to the general public. You can request access to view these documents.

Requesting Access

1. Open the company’s Company Detail Page
2. Go to the Documents tab
3. Restricted documents will display a lock icon (🔒) or a “Request Access” button
4. Click “Request Access”
5. A request is sent to the company owner

What Happens Next

• 📬 The company owner receives a notification about your access request
• 👤 They can see which company and user sent the request
• ✅ If approved — you will gain access to view the requested documents
• ❌ If denied — you will receive a notification that access was not granted

Request Statuses

⚠️ Important: Document access is granted at the company level. If access is approved, all employees of your company with the appropriate permissions can view the documents.

💡 Tip: When requesting access, it helps if you have already established a business relationship with the company. Owners are more likely to approve requests from known trading partners.

⭐ 7. Reviews and Ratings

Overview

The review system helps build trust on the platform. After completing a business with a counterparty, you can leave a review to share your experience.

Viewing Reviews

1. Open the company’s Company Detail Page
2. Go to the Reviews tab
3. You will see:
   • ⭐ Overall Rating — average star rating across all reviews
   • 📊 Total Number of Reviews
   • 📝 Individual Reviews — each showing star rating, reviewer company, date, and comment text

Leaving a Review

⚠️ Important: You can only leave a review for a company after you have completed at least one business together on the platform.

1. Open the company’s Company Detail Page
2. Go to the Reviews tab
3. Click “Leave a Review” (this button only appears if you have a completed business)
4. Select a star rating from 1 to 5:

5. Write a text comment describing your experience (optional but recommended)
6. Click “Submit Review”

Review Guidelines

• ✅ Be honest and constructive in your feedback
• ✅ Mention specifics: delivery reliability, communication quality, product quality
• ✅ Include context about the type of deal (grain purchase, logistics service, etc.)
• ❌ Do not include personal information or offensive language
• ❌ Do not post reviews based on hearsay — only review companies you have worked with directly
• ❌ Reviews cannot be edited after submission — take your time before posting

How Ratings Are Calculated

The company’s overall rating is calculated as an average of all individual star ratings received:

• Each review contributes equally to the average
• The rating is displayed with one decimal point (e.g., 4.3 out of 5)
• The total number of reviews is shown alongside the rating
• New reviews update the average immediately

Viewing Your Own Reviews

To see reviews you have written:

1. Navigate to the company’s Reviews tab
2. Your review (if any) is highlighted or labeled as “Your Review”
3. You can see when you posted the review and what rating you gave

💡 Tip: Detailed reviews with specific feedback are more helpful to other platform users than generic comments. Mention what went well and what could be improved.

⚠️ Important: Reviews are public and visible to all platform users. They reflect on your company’s professionalism as well, so maintain a respectful and business-appropriate tone.

💡 Tips and Possible Errors

Tips

• ✓ Use the EDRPOU or TIN search for the most accurate company lookup
• ✓ Star your frequent trading partners as Favorites for quick access
• ✓ Check the Reviews tab before doing business with a new company to assess their reputation
• ✓ Review a company’s Active Orders tab to understand their current trading activity
• ✓ Use the Share feature to quickly send company profiles to your team members
• ✓ Leave reviews after completing businesses — it helps the entire platform community
• ✓ Request access to restricted documents early in the partnership process

⚠️ Possible Errors

🎯 Summary

After reading this guide, you know how to:

✅ Browse the company directory with infinite scroll and company cards

✅ Search by company name, EDRPOU, or TIN and apply filters

✅ Navigate the Company Detail Page with its 4 tabs (Active Orders, General Info, Documents, Reviews)

✅ Manage your favorites list for quick access to preferred companies

✅ Share company profile links with colleagues

✅ Request access to restricted company documents

✅ View and leave reviews and ratings for trading partners

The Counterparties section is your central hub for discovering and evaluating potential business partners on the INBULK platform.

🔄 Counterparty Interaction Flow

Browse Directory → Search / Apply Filters → View Company Card
        ↓
Open Company Detail Page → Review Tabs (Orders, Info, Documents, Reviews)
        ↓
Star as Favorite → Request Document Access → Initiate Business
        ↓
Complete Business → Leave a Review → Build Platform Reputation

Key principles:

1. 🔍 Research First — always review a company’s General Info and Reviews before starting business
2. ⭐ Use Favorites — keep your frequently contacted companies accessible
3. 📄 Request Documents — verify certifications and licenses before major deals
4. 📝 Leave Reviews — contribute to the platform community’s trust system
5. 🔗 Share Profiles — collaborate with your team when evaluating new partners